Refund Policy
3-day money-back guarantee
We want you to be 100% happy with your purchase. If you have any technical or sales questions, don't hesitate to contact us — we're here 24/7. If, after working with our support team to resolve any issues, you still feel the service isn't the right fit, you can request a full refund within 3 days of your purchase date.
After the 3-day window, you can still contact us any time via WhatsApp, ticket or email and we'll do our best to fix any problem. Please note: once a refund has been issued, you won't be able to subscribe to our service again in the future.
How to request a refund
- Contact us via WhatsApp or email using the same address you used to purchase.
- Send your request together with the reason for it.
- Include your order/invoice number so we can locate your purchase.
We'll review your request and, where eligible, process your refund promptly. Email us at support@lémotv.com to get started.
Last updated: 2026. Questions? Contact us or email support@lémotv.com.